Terms & Conditions

Terms and Conditions

Neurofeedback of the Carolinas

Effective Date: May 29, 2026

Last Updated: May 29, 2026

1. Agreement to Terms

By accessing the Neurofeedback of the Carolinas website at https://gaffney.trainingsolutionsusa.com or using any of our services, you agree to be bound by these Terms and Conditions and our Privacy Policy. If you do not agree to these terms, please do not use our website or services.

You must be at least 18 years of age to use this website and our services. By using our website, you represent and warrant that you are at least 18 years old. If you are under 18, you may only use our website with the involvement of a parent or legal guardian.

2. SMS/Text Messaging Terms

Neurofeedback of the Carolinas offers an SMS messaging program that sends two types of messages to clients who opt in:

Appointment-related (transactional) messages: These include appointment confirmations, appointment reminders, rescheduling notifications, pre-visit preparation instructions, and general office announcements.

Examples of transactional messages include:

•  "Neurofeedback of the Carolinas: Reminder — your neurofeedback session is scheduled for Tuesday, June 9 at 10:00 AM. Please arrive 15 minutes early. Reply STOP to opt out."

•  "Neurofeedback of the Carolinas: Your appointment on Thursday, June 18 has been rescheduled to Friday, June 19 at 2:00 PM. Call 864-740-7487 with questions. Reply STOP to opt out."

•  "Neurofeedback of the Carolinas: Your biofeedback consultation is confirmed for Monday, June 29 at 9:30 AM at our Gaffney office. Please complete your intake forms before arriving. Reply STOP to opt out."

•  "Neurofeedback of the Carolinas: Our office will be closed on Friday, July 10 for a staff training day. If you have an appointment scheduled, please call 864-740-7487 to reschedule. Reply STOP to opt out."

Promotional messages: These include special offers, service updates, brain health tips, and information about new services or programs.

Examples of promotional messages include:

•  "Neurofeedback of the Carolinas: This month, enjoy a complimentary initial consultation when you refer a friend. Call 864-740-7487 to learn more. Reply STOP to opt out."

•  "Neurofeedback of the Carolinas: Start your brain health journey! Book a neurofeedback consultation this spring and receive a free assessment. Visit gaffney.trainingsolutionsusa.com or call 864-740-7487. Reply STOP to opt out."

•  "Neurofeedback of the Carolinas: Did you know? Neurofeedback training can support better sleep and focus. Learn about our programs at gaffney.trainingsolutionsusa.com or call 864-740-7487. Reply STOP to opt out."

•  "Neurofeedback of the Carolinas: New service alert — ask us about our biofeedback sessions for stress management and peak performance. Call 864-740-7487 to schedule your introductory consultation. Reply STOP to opt out."

By opting in to the Neurofeedback of the Carolinas SMS program, you consent to receive text messages from Neurofeedback of the Carolinas at the phone number you provide. You may opt in by checking the SMS consent checkbox on our booking form at https://gaffney.trainingsolutionsusa.com/contact-us, completing an intake form that includes SMS consent, or verbally requesting text message communications. The booking form includes separate, unchecked-by-default consent checkboxes for appointment-related messages and promotional messages. You may opt in to either or both types independently.

You can cancel the SMS service at any time. Just text "STOP" to the short code or phone number from which you received messages. After you send the SMS message "STOP" to us, we will send you an SMS message to confirm that you have been unsubscribed. After this, you will no longer receive SMS messages from us. If you want to join again, just sign up as you did the first time and we will start sending SMS messages to you again.

If you are experiencing issues with the messaging program, you can reply with the keyword "HELP" for more assistance, or you can get help directly at [email protected] or 864-740-7487.

Message and data rates may apply for any messages sent to you from us and to us from you. Message frequency varies based on your appointment schedule and the types of messages you have opted in to receive. You may receive up to 8 messages per month. If you have any questions about your text plan or data plan, it is best to contact your wireless provider.

Carriers are not liable for delayed or undelivered messages.

Consent to receive text messages is not a condition of booking an appointment or receiving services from Neurofeedback of the Carolinas.

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

For full details on how we handle your personal information and mobile data, please see our Privacy Policy at https://gaffney.trainingsolutionsusa.com/privacy-policy.

3. Appointment Scheduling and Cancellations

Booking a consultation through our website or by phone constitutes a request for services and does not guarantee appointment availability. Neurofeedback of the Carolinas reserves the right to reschedule or cancel appointments due to provider availability, emergencies, or other circumstances.

If you need to cancel or reschedule your appointment, please contact us at least 24 hours in advance by calling 864-740-7487 or emailing [email protected].

4. Healthcare Disclaimer

The content on our website, including text, graphics, and other materials, is provided for general informational purposes only. It is not intended as, and should not be considered, medical advice, diagnosis, or treatment. Always seek the advice of a qualified healthcare professional with any questions regarding a medical condition or treatment.

Neurofeedback of the Carolinas provides neurofeedback, biofeedback, and related brain health services. Individual results may vary. We make no guarantees or warranties regarding specific health outcomes from our services.

5. Website Use and Intellectual Property

All content on the Neurofeedback of the Carolinas website, including text, logos, images, and design, is the property of Neurofeedback of the Carolinas and is protected by applicable copyright and trademark laws. You may not copy, modify, distribute, or reproduce any content from our website without our prior written consent.

You agree to use our website only for lawful purposes and in a manner that does not infringe on the rights of others or restrict their use and enjoyment of the website.

6. Third-Party Links

Our website may contain links to third-party websites or services that are not owned or controlled by Neurofeedback of the Carolinas. We are not responsible for the content, privacy policies, or practices of any third-party websites. We encourage you to review the terms and privacy policies of any third-party site you visit.

7. Limitation of Liability

To the fullest extent permitted by law, Neurofeedback of the Carolinas and its officers, employees, and agents shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of our website or services, including but not limited to errors or interruptions in SMS messaging.

Neurofeedback of the Carolinas is not responsible for any charges from your wireless carrier related to SMS messaging, including message and data rates.

8. Indemnification

You agree to indemnify, defend, and hold harmless Neurofeedback of the Carolinas and its officers, employees, and agents from and against any claims, liabilities, damages, losses, or expenses arising from your violation of these Terms and Conditions or your misuse of our website or services.

9. Changes to These Terms

Neurofeedback of the Carolinas reserves the right to modify these Terms and Conditions at any time. We will post the updated terms on this page with a revised "Last Updated" date. Your continued use of our website or services after any changes constitutes your acceptance of the revised terms.

10. Governing Law

These Terms and Conditions shall be governed by and construed in accordance with the laws of the State of South Carolina, without regard to its conflict of law provisions. Any disputes arising under these terms shall be resolved in the courts of Horry County, South Carolina.

11. Severability

If any provision of these Terms and Conditions is held to be invalid or unenforceable, the remaining provisions shall continue in full force and effect.

12. Contact Us

If you have any questions about these Terms and Conditions, please contact us:

Neurofeedback of the Carolinas
717 Chesnee Hwy

Gaffney, SC 29341

Phone: 864-740-7487

Email: [email protected]

These Terms and Conditions were last updated on May 29, 2026.